Frequently Asked Questions
Everything you need to know about your new favorite accessories.
When will my order ship?
Standard orders typically process within 1-3 business days. For custom or personalized jewelry, please allow up to 4 weeks for production before your items are shipped.
What is your return policy?
We accept returns on unworn, non-custom items within 30 days of delivery. Please note that personalized pieces and items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my fashion jewelry?
To keep your pieces shining, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place and gently wipe with a soft cloth after each wear.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
Can I modify or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement.
What materials are used in your products?
Our jewelry is crafted using a variety of high-quality materials, including gold-plated brass, sterling silver, semi-precious stones, and hypoallergenic surgical steel posts.